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ARTICLE 1: PREAMBLE


This privacy policy applies to the TransCanadian Van Lines website https://tcvl.ca.
The purpose of this privacy policy is to expose users of the website:

This privacy policy supplements the legal notices that users can consult at the following address: https://tcvl.ca/legal-notice/

ARTICLE 2: GENERAL PRINCIPLES REGARDING THE COLLECTION AND PROCESSING OF DATA


The collection and processing of website user data respects the following principles:

In order to be lawful, the collection and processing of personal data may only take place if they comply with at least one of the conditions below:

ARTICLE 3: PERSONAL DATA COLLECTED AND PROCESSED IN THE CONTEXT OF NAVIGATION ON THE WEBSITE


3.1 DATA COLLECTED AND PROCESSED AND METHOD OF COLLECTION

The personal data collected on the https://tcvl.ca are as follows:

This data is collected when the user browses the website (connection data) and fills in the contact form (identity).
The data controller will keep all the data collected in his website’s computer systems and under reasonable security conditions for a period of 6 months.
The collection and processing of data aim to ensure the proper functioning of our services, to improve them, to respond to contact requests, to send newsletters, and to implement targeted promotions. The IP address and location data are recorded for the purposes of statistics of website visits and improving navigation.

3.2 TRANSMISSION OF DATA TO THIRD PARTIES

Personal data collected by the website is not transmitted to any third party, and is only processed by the website editor.

3.3 HOSTING OF DATA

The intraglobe.ca website is hosted by: Dreamhost whose head office is located at the address below:
PMB #257
417 Associated Rd.
Brea, CA 92821
Email address: privacypolicy@dreamhost.com
The data collected and processed by the website are prinmainly hosted and processed in the United States.

ARTICLE 4: RESPONSIBLE FOR DATA PROCESSING


4.1 THE PERSON RESPONSIBLE FOR DATA PROCESSING

The data controller Jacques Monier, CEO, can be contacted by email at info@tcvl.ca and by phone 1 888 233-3592
The data controller is responsible for determining the purposes and means used for the processing of personal data.

4.2 OBLIGATIONS OF THE DATA CONTROLLER

The data controller undertakes to protect the personal data collected, not to transmit it to third parties without the user having been informed thereof and to respect the purposes for which this data was collected.
The website has an SSL certificate to ensure that the information and the transfer of data passing through the website are secure.
An SSL certificate (“Secure Socket Layer” Certificate) is intended to secure the data exchanged between the user and the website.
In addition, the data controller undertakes to notify the user in the event of rectification or deletion of data, unless this entails disproportionate formalities, costs and procedures for him.
In the event that the integrity, confidentiality or security of the user’s personal data is compromised, the controller undertakes to inform the user by any means.

ARTICLE 5: USER RIGHTS


In accordance with the regulations concerning the processing of personal data, the user has the rights listed below.
In order for the data controller to comply with his request, the user is required to provide him with: his first and last name as well as his e-mail address.
The data controller is required to respond to the user within a maximum of 30 (thirty) days.

5.1 PRESENTATION OF USER RIGHTS IN TERMS OF COLLECTION AND PROCESSING OF DATA

5.1.1 Right of access, rectification and right to erasure

The user can read, update, modify or request the deletion of data concerning him, by respecting the procedure set out below:
The user must send an email to the person in charge of processing personal data, specifying the subject of his request and using the email address provided above.

5.1.2 Right to data portability

The user has the right to request the portability of his personal data, held by the website, to another website, by complying with the following procedure:
The user must make a request for the portability of his personal data to the data controller, by sending an email to the address provided above.

5.1.3 Right to limit and oppose data processing

The user has the right to request the limitation or to oppose the processing of his data by the website, without the website being able to refuse, except to demonstrate the existence of legitimate and compelling reasons, which may prevail over the interests and the rights and freedoms of the user.
In order to request the limitation of the processing of their data or to object to the processing of their data, the user must follow the following procedure:
The user has the right to request the limitation or to oppose the processing of his data by the website, without the website being able to refuse, except to demonstrate the existence of legitimate and compelling reasons, which may prevail over the interests and the rights and freedoms of the user.

5.1.4 Right not to be the subject of a decision based exclusively on an automated process

The user has the right not to be the subject of a decision based exclusively on an automated process if the decision produces legal effects concerning him, or significantly affects him. similar way.

5.1.5 Right to determine the fate of data after death

The user is reminded that he can organize what should happen to his data collected and processed if he dies.

5.1.6 Right to seize the competent supervisory authority

In the event that the data controller decides not to respond to the user’s request, and the user wishes to challenge this decision, or, if he believes that one of the rights listed above, he is entitled to appeal to any competent judge.

5.2. PERSONAL DATA OF MINORS

In accordance with the provisions of Article 8 of European Regulation 2016/679 and the Data Protection Act, only minors aged 15 or over may consent to the processing of their personal data.
If the user is a minor under the age of 15, the consent of a legal representative will be required so that personal data can be collected and processed.
The website editor reserves the right to verify by any means that the user is over 15 years of age, or that he has obtained the consent of a legal representative before browsing the website.

ARTICLE 6: USE OF “COOKIES” FILES

The website may use “cookie” techniques.
A “cookie” is a small file (less than 4KB), stored by the website on the user’s hard drive, containing information relating to the user’s browsing habits.
These files allow it to process statistics and traffic information, facilitate navigation and improve service for the convenience of the user.
For the use of “cookie” files involving the saving and analysis of personal data, the user’s consent is necessarily requested.
This user consent is considered valid for a maximum of 13 (thirteen) months. At the end of this period, the website will again request the user’s permission to save “cookie” files on their hard drive.

6.1 USER OPPOSITION TO THE USE OF “COOKIES” FILES BY THE WEBSITE

The user is informed that he can oppose the registration of these “cookie” files by configuring his browser software.
For information, the user can find at the following addresses the steps to follow in order to configure his browser software to oppose the saving of “cookie” files:

If the user decides to deactivate the “cookies” files, he can continue browsing the website. However, any malfunction of the website caused by this manipulation could not be considered to be the fault of the website editor.

6.2 DESCRIPTION OF THE “COOKIES” FILES USED BY THE WEBSITE

The website editor draws the user’s attention to the fact that the following cookies are used when browsing:
User and session identification, browsing status and protocols.
By browsing the website, the user is informed that third party “cookie” files may be saved.
In particular, these are third party analysis of Google Analytics traffic, Google Maps geolocation and social networks such as Facebook and Linkedin.
In addition, the website incorporates social media buttons, allowing the user to share their activity on the website. “Cookie” files from these social networks are therefore likely to be stored on the user’s computer when using these features.
The user’s attention is drawn to the fact that these websites have their own privacy policies and general conditions of use that may differ from the website. The website editor invites users to review the privacy policies and terms of use of these website.

ARTICLE 7: CONDITIONS FOR MODIFICATION OF THE PRIVACY POLICY


This privacy policy can be viewed at any time at the address below:
https://tcvl.ca/privacy-policy/
The website editor reserves the right to modify it in order to ensure its compliance with the law in force.
Therefore, the user is invited to regularly consult this privacy policy in order to stay informed of the latest changes that will be made to it.
The user is informed that the last update of this privacy policy took place on: 15/07/2021.

ARTICLE 8: ACCEPTANCE BY THE USER OF THE PRIVACY POLICY


By browsing the website, the user certifies having read and understood this privacy policy and accepts its conditions, more particularly with regard to the collection and processing of their personal data, as well as the use of files. “Cookies”.

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